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At Diabody, we value your inquiries and aim to provide you with the best assistance possible. To ensure a seamless experience, please be advised of our contact information policy:
**Order Queries:**
For any questions or concerns related to your orders, our dedicated Customer Help Team is here to assist you. You can reach out to us via email at help@diabody.store.
(OTHER AVENUES OF CONTACT ARE NOT MONITORED AND MAY BE REFERRED TO EMAIL US)
We understand that timely responses are important to you. Please note that our response time may vary based on the availability of our staff. Rest assured, we are committed to addressing your inquiries as promptly as possible. While some inquiries may receive a response within 3 days, others may take up to 10 days.
We appreciate your patience and understanding in this regard.
Your satisfaction is our priority, and we are dedicated to providing you with the support you need. Thank you for choosing Diabody.